Purchase agreements

General

The place of performance and jurisdiction for delivery, payment and all other mutual obligations is the seller's place of business.

The following terms and conditions apply to all deliveries unless otherwise agreed in writing in individual cases. Subsequent changes to the contract are only valid if confirmed in writing by the seller.

The buyer agrees that their contact details, such as name, address including email address and telephone numbers, may be passed on to manufacturers and suppliers by the seller.

Prices

The prices stipulated in the contract refer to the deliveries and work expressly agreed upon in terms of scope and execution. Services not included in the contract or the relevant offer will be billed separately.

All prices are net ex-works. Packaging, loading, and transport costs will be charged separately.

Payment terms

The buyer's payments must be made in cash or by bank transfer, as follows:

• Half upon signing the contract
• Remaining balance upon notification or provision, or as per written agreement

Amounts for additional deliveries and services are to be paid with the final payment.

If the purchase agreement is based on a foreign currency, then the payment of the purchase price must also be made effectively in the agreed foreign currency.

If the payment deadlines are not met, the buyer owes the seller default interest of 5% from the due date without any special reminder.

The object of the contract remains the property of the seller until the purchase price has been paid in full. The seller is entitled to register the retention of title in the retention of title register at the buyer's place of residence.

If the buyer is in default of payment of the purchase price, the seller may grant the buyer a grace period of 10 days and, after its expiry without payment, either declare the withdrawal from the contract and claim damages (positive or negative contractual interest) or continue to demand payment of the purchase price.

The offsetting of any counterclaims by the buyer against claims of the seller is not permitted.

If the buyer withdraws from the purchase agreement, they owe the seller a penalty payment amounting to 80% of the agreed purchase price. The down payment remains with the seller and is credited against the penalty payment.

Delivery time

The seller undertakes to adhere to the agreed delivery period. If the agreed delivery date is exceeded by more than three months, the buyer has the right to grant the seller a reasonable grace period. If the seller fails to deliver the goods even within this reasonable grace period, the buyer may withdraw from the contract by written notice, which must be sent by registered mail.

The buyer's right of withdrawal is excluded in the following cases:

• if the buyer fails to provide information that is essential for the execution of the order in a timely manner,
• If delivery is delayed due to force majeure such as mobilization, war, operational disruption, strikes, government restrictions, etc.
• if the seller's suppliers are in default of delivery,
• if transport obstacles occur or damage occurs during transport.

The delivery period begins upon signing the contract, provided that the agreed payment terms are met on time. If the buyer requests a different version of the goods before delivery, the delivery period is suspended until the date of agreement regarding the new version and is extended by the time required for the modified version.

If the contract is terminated or if the buyer exercises their right of withdrawal due to the seller's failure to meet the delivery deadline, the seller is only obligated to refund the down payment without interest. Claims for damages by the buyer are excluded.

Subject of the contract

The information regarding weights, lengths and widths, operating costs, performance, speeds, etc., should be considered approximate and not binding.

assumption

The buyer must accept the object of the contract within 10 days of notification of its availability at the seller's premises or at the agreed location. If the buyer is in default of acceptance, the seller may grant the buyer a grace period of 10 days and, after its expiry without acceptance, either declare the contract void and claim damages (positive or negative contractual interest) or continue to demand acceptance.

The buyer must inspect the purchased item immediately and report any defects in writing within 10 days. Any test drive must be kept within reasonable limits, unless the buyer agrees to cover the additional costs. After the 10-day period, the purchased item is considered accepted, unless the defects were not detectable despite careful inspection. Such hidden defects must be reported in writing immediately upon discovery, but no later than the expiration of the warranty period.

Warranty

The seller provides a twelve-month warranty for parts that she has manufactured herself (homemade products).

The warranty consists of the seller repairing or replacing, at its discretion, as quickly as possible any parts that demonstrably become defective or unusable due to faulty materials, defective design, or poor workmanship. Replaced parts become the property of the seller.

For all items originating from the seller's suppliers (external deliveries), the buyer's warranty claim extends only as far as the seller can assert such a claim against its suppliers.

The seller shall only bear the costs incurred by the repair or replacement of the defective parts at its place of business. If the defective parts cannot be repaired or replaced at its place of business for reasons beyond the seller's control, all resulting additional costs shall be borne by the buyer.

All further warranty claims, such as price reduction or rescission of contract, as well as compensation for indirect or direct damage, are expressly excluded in all cases (own products and third-party deliveries).

The warranty excludes damage resulting from natural wear and tear, inadequate maintenance, improper handling (excessive use), and other reasons for which the seller is not responsible.

The warranty becomes void if the buyer or a third party makes changes or repairs to the object of the contract without the seller's written consent; furthermore, if the buyer does not follow the seller's instructions regarding the handling of the object of the contract.

The assignment of warranty claims is excluded.

The warranty period begins upon acceptance or upon dispatch of the object of the contract from the seller's shipyard.

The seller offers no warranty on used boats or used parts and items. Furthermore, all warranty claims, in particular price reductions or rescission of the contract, as well as compensation for direct or indirect damages, are excluded.

Services

For the storage of boats, cars or other goods, Hensa's general terms and conditions apply.

Severability clause

Should any provision of these Terms and Conditions be or become unlawful, invalid, or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed replaced by a valid provision that most closely reflects the economic purpose of the original provision and the intentions of the parties at the time of conclusion of the contract. The same applies to any gaps in these Terms and Conditions.

Applicable law

These terms and conditions, the contractual relationships based thereon and any disputes arising therefrom shall be governed exclusively by substantive Swiss law.

Jurisdiction

For all disputes arising out of or in connection with the contract between the parties, including those concerning its valid formation, legal validity, amendment or termination, the ordinary courts at the seller's place of business shall have exclusive jurisdiction; the only exceptions are mandatory places of jurisdiction under applicable law.

General Terms and Conditions Purchase Agreements

Berths, winter storage & other storage areas

Rental property

The lessor provides the lessee with a berth allocated by her for the mooring of a vessel that is properly registered, chartered, and insured, as defined at the time of signing the contract. The lessor also provides the lessee with a winter storage berth for the winter season, for the winterization, storage, and mooring of a boat, and, by separate agreement, for storage during the summer months as well.

Only the storage item specified in the rental agreement may be placed on the rented space. Storing or placing any other items on the storage area or the Hensa premises is not permitted.

Items and stored goods (boats, cars, trailers, tarpaulins, wakeboards, tubes, ladders, etc.) that compromise safety, pose a potential danger to the environment, or violate applicable fire safety regulations will be stored or disposed of by the landlord at the owner's expense and without prior consultation.

The tenant is prohibited from making any changes to the rented property or the landlord's facilities without the landlord's written consent.

Start and end of tenancy

The tenancy begins upon signing the lease agreement and lasts until December 31st (except for winter storage lease agreements; see paragraph below).

The winter storage rental agreement begins with the acceptance of the registration or with the signing of the winter storage rental agreement and the subsequent allocation of the winter storage drying space and lasts until September 30th of the following year.

This lease agreement formalizes the existing oral tenancy agreement in writing. Unless properly terminated, the lease will automatically renew or extend for another full year.

If the tenancy agreement is not terminated in writing by registered letter by one party six months or, in the case of winter storage tenancy agreements, three months before the end of the tenancy period (June 30th in each case), it will be extended by another year.

The notice of termination is considered timely if the letter is handed over to a domestic postal service no later than the day before the start of the regular notice period and bears the postmark of the same day (verbal notices of termination or other personal agreements are merely preliminary guidelines for the pending written notice of termination and do not terminate this lease agreement). In the event of a boat sale or change of mooring location, written (registered) notice of termination of the lease agreement is mandatory.

An extraordinary termination request can be submitted and considered if re-letting the space is still possible. The tenant has no legal right to have the termination considered. In any case, the landlord's written consent and written confirmation are required for an extraordinary termination of the lease. Termination of the lease during the current season is not permitted.

The tenancy can be terminated at any time by contractual agreement between the contracting parties.

The landlord reserves the right to terminate the lease without notice in the event of late payment (see section 25 below) and in the event of breach of the duty of care (see section 9 below).

Termination of the lease

The tenancy ends with the standard termination of the lease agreement as per section 2 above. The tenant's liability ceases if the tenant has fulfilled their obligations under the lease agreement and no longer occupies or claims the space. The tenant remains liable for the fulfillment of the rent obligation for the entire duration of the agreement, even if they vacate the space prematurely or do not use the property for any reason. In the event of an extraordinary termination (outside the standard notice period), the tenant is obligated to pay the rent until the space is re-let, as well as the costs for re-allocation, which amount to at least CHF 500. If a general program change is necessary (due to boat size, etc.), the additional time required will be charged accordingly.

rent

The rent is payable annually in advance; for the first time upon signing the contract.

Offsetting the rent claim against any counterclaims by the tenant is inadmissible.

The rent is based on the national consumer price index of the Federal Statistical Office, index base December 2020, as of the end of October 2024 (107.1 points). Unless the tenancy is terminated, the landlord is entitled to adjust the rent annually on January 1st, or in the case of winter storage rents, on October 1st, to the index level as of the end of October of the previous year, according to the following formula:

(Original rent x new index) / Index October 2024.

The rent is considered a minimum rate, even if the national consumer price index should decrease.

The rental fee is due for the entire year or season, even if the space is not used. If the invoice is not paid in full and on time, the renter is in default. In this case, default interest and a reminder fee of CHF 50 per reminder will be charged on the entire outstanding amount. The default interest rate for late payments is 5 percent.
The amount of the winter storage rental fee depends on the size of the required dry storage space and the dimensions of the boat, calculated according to the currently valid winter storage rate including VAT.

Security deposit

The tenant must provide a security deposit of CHF 1,000 upon signing the lease. This security deposit is available to the landlord to cover all claims against the tenant arising from the lease agreement.

The security deposit does not accrue interest. It will be refunded by the end of January of the following year after termination of the lease, unless it is to be offset against claims by the landlord.

In the event of any payment delays or necessary reminders, the landlord may demand an additional contractual guarantee payment from the tenant to continue the tenancy.

Season definition

The winter storage season begins on October 1st and ends on March 31st. Winter storage can be taken out of storage no later than June 30th without additional charges. During the summer season, the period between April 1st and September 30th is calculated.

Defects in the rented property

Any defects in the rental property must be reported to the landlord in writing no later than 5 days after taking possession of the rental property. Otherwise, it will be assumed that the rental property was accepted in a defect-free condition.

Tie-down devices

These devices (mooring lines) remain the property of the landlord and must be returned by the tenant upon termination of the lease, with liability for damages in case of failure to do so.

Deria duties of the tenant

The lessee, their family members, and any third parties operating their vessel are obligated to treat all of the lessor's facilities on land and water with care, to observe speed limits in the harbor and its associated shoreline, and to refrain from all disturbing noises. Quiet hours begin at 10:00 PM.

Any pollution of the water, the jetty, and the landlord's property is prohibited. The tenant is liable for any damage, even without fault.

The tenant must moor his boat correctly and securely in the landlord's marina or park and secure it on the landlord's premises.

The renter must properly cover the boat with an adequate tarpaulin and moor or park it on the premises or in the marina of the lessor.
The renter is obligated to keep their boat inspected and certified in accordance with the cantonal regulations of the maritime authorities (e.g., AGW, electrical certificate, gas certificate, cleaning, lake changes).

Repeated violations of these obligations by the tenant entitle the landlord, after unsuccessful written warning, to terminate the lease without notice.

Tenant's liability

The renter is liable to the owner and any third parties for all damages caused directly or indirectly by their vessel or otherwise. If the vessel was operated by a third party, the renter is jointly and severally liable with that third party to the injured party.
The renter is responsible for complying with fire safety regulations and water protection regulations at the storage site. The owner has no monitoring or informational obligations towards the renter. This applies in particular to damage to the renter's vessel caused by frost, ice, snow, cold, or moisture. The renter is solely responsible for inspecting and monitoring their vessel.

Landlord's liability

The lessor excludes all contractual and non-contractual liability for damage to the vessel or any other damage incurred by the lessee. Specifically, the lessor is not liable for damage to the vessel caused by frost, ice, snow, cold, or moisture (see also section 32 below), nor for damage caused by power outages, fire, explosions, theft, or vandalism.
This exclusion of liability does not apply to unlawful intent or gross negligence on the part of the lessor, but it does apply to unlawful intent or gross negligence on the part of its agents (liability of agents is expressly excluded).
Beyond the shipyard's duty of care when carrying out work on the lessee's vessel, the lessor assumes no liability whatsoever. In the event of damage, such as during transport, launching, or hauling out, etc., the shipyard will promptly repair the damage. This repair will be carried out within the scope of the insured coverage, whereby any further liability and claims for damages by the lessee against the shipyard are excluded if they are not recognized by the insurance company.
The lessor disclaims all liability for damages, loss, or destruction of the vessel, vehicle, or any goods stored therein, as well as theft of inventory or other items.
The lessor expressly disclaims all liability for personal injury and property damage arising from the use of the premises by the lessee and other users. Unauthorized access to the premises and vessels is prohibited.

Fire and destruction

In the event of fire or sinking, the lessor is obligated and hereby authorized to take all necessary precautions to prevent major damage, to carry out salvage operations, cleanup, and cleaning without delay, and, if necessary in the lessee's absence, to secure the lessee's vessel. If damage to or soiling of the lessee's vessel is unavoidable, the lessee is obligated to report the damage to their own insurance company and settle the claim with them. The lessor's liability is excluded.

The temporary unavailability of the berth due to fire, cleanup work, loss of vessel, or similar events does not entitle the tenant to any compensation claims against the landlord. However, the landlord will ensure suitable alternative mooring for the vessel.

The use of gas-powered heating appliances is prohibited. Electric heating appliances may remain connected or in operation even in the absence of the tenant, provided they are not direct radiating heaters (e.g., infrared heaters or heaters with open heating elements) and, furthermore, the ship's electrical system complies with the currently recognized rules of technology (currently laid down in the SEV installation regulations as well as in the NIV testing regulations and certificate).

The tenant is liable to the landlord for damages resulting from failure to comply with the above regulations.

No batteries may be left in the boat during winter storage. Only the boat owner can decide whether they will service the batteries over the winter.

Tenant's insurance

The tenant is obliged to take out statutory liability insurance in accordance with the applicable maritime legislation.

He is also responsible for taking out any additional insurance for his ship, for the cars or trailers parked on the shipyard premises, and for any other stored or deposited goods, in particular against natural disasters, theft, glass breakage, and the like.

The vessel, as well as any other stored or deposited goods, are not insured by the lessor. The lessee is responsible for insuring their belongings stored on the lessor's premises against all direct and indirect damages, including those caused by storms, fire, theft, glass breakage, vandalism, or other incidents. Furthermore, lessees are obligated to obtain liability insurance to cover all potential damages in accordance with their liability.

The tenant is obliged to take out partial comprehensive insurance or to confirm to the landlord that the boat is on the premises at the tenant's own risk.

Launching

If a dry berth is a rental property, the tenant is entitled to use the landlord's facility (lifting platform) for launching and retrieving the vessel. The facility must be used with due care.

Sewage suction system

The sewage pump-out system at the gas station may be used by the tenant under the posted conditions. The system must be used with due care.

The tenant acknowledges that the sewage extraction system will not be in operation when there is a risk of frost.

Energy and water supply

The use of electricity and water is permitted within the framework of the installations provided for this purpose.

The tenant is responsible for paying energy costs; they are not included in the rent. Water is free.

Extraordinary allowances for special purposes are only permitted with the prior consent of the landlord.

The tenant acknowledges with approval that the landlord will not supply water in case of frost.

Winter Camp Administration

The lessor may regulate the technical and organizational procedures for launching and retrieving boats and establish binding site rules. These rules and regulations are integral parts of this lease agreement. The lessor is responsible for the management, operation, and all administrative tasks of the winter storage facility. This includes all tasks necessary for the operation of the winter storage facility, in particular the creation of the winterization program and the organizational implementation of the winter storage, monitoring compliance with the regulations and maintaining order, as well as the proper termination of the lease agreement and the dissolution of the tenancy.

Keys and remote control devices

By signing the rental agreement, the tenant confirms having received a set of keys for the rental property (except for winter storage rental agreements). Making duplicate keys is prohibited.

The landlord must be notified immediately of any lost key. The tenant must pay the landlord CHF 200 for each lost key.

The costs for the repair and replacement of remote control devices (e.g. hand transmitters) for garage doors are borne by the tenant.

Furthermore, the landlord is entitled, if necessary, to replace the entire locking system (including all keys) at the tenant's expense.

External work in berth rental agreements

The tenant is entitled to carry out minor work on his ship himself, as long as this does not involve any major emissions (dust, noise, etc.).

For larger projects, regardless of whether they are carried out inside or outside the shipyard area, the following applies:

• The lessor's shipyard is generally available to accept, execute, or forward all work within a reasonable timeframe. However, the lessee is free to subcontract their work to other companies in the boating and accessories industry.
• Whether the lessor arranges a third-party contract or the lessee directly awards the contract to an external company, the lessee expressly agrees that the lessor's shipyard may receive copies of the external company's invoice and may also retain 20 percent of the respective gross invoice amount. The lessor claims this commission as compensation for arranging and/or supervising a third-party contract, for providing the lessor's shipyard infrastructure, and/or for foregoing the execution of the contract itself. The lessor will request the aforementioned 20 percent commission directly from the external company and will ensure that it is not added to the contract costs but rather deducted from the external company's earnings.
• The tenant agrees to instruct the respective contractor, prior to awarding the contract, to provide the landlord with a copy of the invoice and to remit 20 percent of the gross invoice amount to the contractor. The tenant is jointly and severally liable for compliance with these two obligations.
• The commission arrangement described above does not apply in exceptional cases where the orders are completely unrelated to the boat and boating equipment industry and their execution does not burden the lessor's shipyard infrastructure. However, the lessee must notify the lessor of such orders in advance regarding the commission exemption and obtain written confirmation.

Sublet

Subletting a space is permitted to the tenant only with prior written consent. The tenant must inform the landlord of the terms of the sublease. Furthermore, Article 262 of the Swiss Code of Obligations (OR) applies.

Third-party users

If the tenant is unwilling or unable to use the space himself without terminating the tenancy, the landlord may dispose of the space during the relevant period.

The tenant is entitled to a pro rata credit of the rent he has paid.

Ownership communities

If a community of owners or joint ownership of the ship already exists at the time the lease agreement is entered into, all persons belonging to the community must provide their full personal details and co-sign the lease agreement and are subsequently jointly and severally liable for compliance with the tenant's obligations towards the lessor.

Any joint ownership or co-ownership arrangements established after the lease agreement has been signed require the prior consent of the landlord, notification of the vehicle owner's details, and subsequent signing of the lease agreement. The same procedure applies to the reduction or dissolution of joint ownership or co-ownership arrangements.

Berth change

The landlord may assign the tenant a different berth after providing prior information.

Return of the rental property

The rental property must be vacated and cleaned and returned to the landlord by 12:00 noon on the next working day after the contract expires.

If the tenant fails to vacate their berth despite termination of the lease, the owner is entitled to have the vessel lifted out of the water at the tenant's expense and stored in a dry dock. The owner is liable for any damage to the vessel incurred during this process only in cases of intent or gross negligence. The owner's liability for damage caused by assistants is excluded, regardless of fault.

Delay

In case of late payment, the lessor may charge default interest of 5% from the due date. The lessee shall bear the costs of any reminders. If a reminder is unsuccessful, the lessor is entitled to repossess the vessel and terminate the lease agreement without notice in accordance with Art. 257d para. 2 of the Swiss Code of Obligations.

Tariffs

The landlord's respective rates and conditions apply. The landlord will invoice for the additional services provided as follows:

Emergency flat rate

For orders that are carried out at the tenant's request within a few hours of verbal or written order placement, the landlord reserves the right to charge an emergency fee.

VAT

The applicable VAT rates for the calendar year apply.

Additional services

Orders not related to rent and labor costs will be itemized and billed separately. Invoicing typically occurs after completion of the work and is payable by the tenant upon receipt of the invoice without any deductions.

Offers and work execution

Requested cost estimates are processed by the landlord after the winterization period, approximately in January/February. Orders placed in the autumn (on the routing slip) and those based on the timely returned quotes are carried out during the spring cleaning period. If the order for the quoted services is not placed, the landlord reserves the right to invoice for the preparation of the quote and the associated costs for clarification and consultation.

Winterizing and emerging

Definition of winterization date: From this date onwards, the boat can be winterized by the lessor.

Definition of the winterization date: By this date, the boat will be winterized and placed at the dock or in its berth.
The winterization date is booked by the renter online via the app. Exceptions are rescheduling by the owner for important reasons or cancellation of the agreed date, in the event of improper payment of the rental fee or other outstanding invoices.
The boat will be ready for collection no earlier than 4:00 PM on the booked winterization date and must be collected no later than two days thereafter. If the boat remains with the owner for more than two days after winterization, a daily berth rental fee will be charged.

Trestles, support blocks and beams

The renter brings their boat stand (sailboat) to the shipyard in good time to avoid any waiting times for winter storage. Storage of the boat stand is available for an additional fee during the summer months.

A rental fee will be charged according to the tariff for trestles or support beams not provided by the tenant.

Complaints

The renter must immediately inspect the work carried out on the boat by the owner and report any complaints in writing to the owner within 10 days of receiving the invoice or after handover following the boat's winterization. Complaints made after this period cannot be accepted by the renter.

Booking a winterization date

The lessor must be notified in writing (using the appropriate boat winterization form) in a timely manner to arrange for the boat to be winterized. By the end of September, the lessee must book the winterization date online via the app and submit the order, including the winterization work to be carried out, to the lessor in writing using the boat winterization form, so that the boat can be winterized correctly and without frost damage. The lessor accepts no liability if the lessee fails to meet these deadlines.

The boat must be moored in the harbor area one day before the booked winterization date. It is the renter's responsibility to deliver the boat to the owner in time for winterization.

Furthermore, the landlord excludes all liability for damage caused by frost, ice, snow, cold, and moisture. Snow removal is the responsibility of the tenant. Even if the landlord has been generally instructed to perform snow removal, the landlord is not liable for any snow pressure or freezing damage.

Maintenance and repairs

The landlord may carry out urgent maintenance and repair work on the rented property unhindered and without compensation to the tenant during the rental period.

Scope

These General Terms and Conditions apply to all rental agreements concluded with Hensa AG, Hensa-Werft AG and Schiffahrtsbetrieb Hensa AG.

Severability clause

Should any provision of these Terms and Conditions be or become unlawful, invalid, or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed replaced by a valid provision that most closely reflects the economic purpose of the original provision and the intentions of the parties at the time of conclusion of the contract. The same applies to any gaps in these Terms and Conditions.

Applicable law

These terms and conditions, the contractual relationships based thereon and any disputes arising therefrom shall be governed exclusively by substantive Swiss law.

Unless otherwise agreed in this contract, the provisions of the Swiss Code of Obligations concerning lease agreements (Art. 253 ff. CO) shall apply.

Jurisdiction

For all disputes arising from or in connection with the contract between the parties, including those concerning its valid formation, legal validity, amendment or termination, the ordinary courts at the landlord's place of business shall have exclusive jurisdiction; the only exceptions are those required by mandatory statutory provisions

Terms and Conditions Storage Areas

Public transport

Boarding is 10 minutes before departure. Advance booking is requested up to 7 days prior to the event. Reservations are binding. For cancellations 4 business days or less before the booked date, we will charge 100% of the fare and catering costs. Bad weather forecasts are not grounds for cancellation of event trips. Prices are per person, including VAT. Prices are subject to change. Cash and card payments are accepted. For groups of more than 12 people, we will not collect individual payments and will invoice for all food and beverages. Invoices for food and beverages will only be issued for groups of 10 or more. Invoices are payable within 10 days.

In the event of insufficient participation in culinary or entertainment cruises, we reserve the right to cancel the cruise 5 days in advance. We always strive to offer customers an alternative enjoyable cruise to avoid any additional charges that would otherwise be necessary to cover costs. All prices include the cost of the boat trip (excluding drinks).

Departure points

All public boat trips with culinary themes usually depart from Rapperswil and in a few cases from Lachen, Stäfa or Pfäffikon SZ.

Bookings

We can only provide our full range of services on board if you book your participation in a timely manner. While we will do our best to accommodate exceptional "last minute" requests made less than 24 hours before departure, we cannot guarantee availability.

Culinary cruises are open to all interested parties. We can arrange exclusive bookings for larger groups on request, using another vessel, and would be happy to create a personalized offer for an exclusive private cruise.

pets

For hygiene reasons, we ask that you do not bring pets on public journeys.

Natural forces

In case of storms, fog, high water, or ice formation, adherence to the confirmed sailing times cannot be guaranteed. Scheduled vessels always have priority to ensure adherence to their sailing times. Deviations from the planned arrival times must be accepted.

Epidemic/Pandemic

If your event cannot take place due to an epidemic/pandemic, it will be rescheduled free of charge to a later date of your choosing. The event must take place within one year.

gastronomy

On culinary cruises, Hensa AG is generally solely responsible for organizing the catering. Bringing your own food or drinks is not permitted.  

Exclusive private group tours

We are happy to advise you on our catering services, which, unless otherwise agreed, are provided exclusively by Hensa AG Shipping Company. For a corkage fee of CHF 30.00 per 75cl bottle, we will gladly serve your own wine, Prosecco, or Champagne. Desserts brought from home will be charged at CHF 5.50 per cover.

Provision

The extra vessel is normally made available at the relevant pier 10-15 minutes before the confirmed departure time.

Performances

After 10:00 p.m., musical performances are no longer permitted on the ships' open decks. The use of external loudspeakers is also prohibited after this time. Music and dancing are permitted from 10:00 p.m. onwards in rooms where windows and doors can be closed. The charterer of the ship is responsible for ensuring compliance with these regulations.

Natural forces

In case of storms, fog, high water, or ice formation, adherence to the confirmed sailing times cannot be guaranteed. Scheduled vessels always have priority to ensure adherence to their sailing times. Deviations from the planned arrival times must be accepted.

Epidemic/Pandemic

If your event cannot take place due to an epidemic/pandemic, it will be rescheduled free of charge to a later date of your choosing. The event must take place within one year.

gastronomy

On culinary cruises, Hensa AG is generally solely responsible for organizing the catering. Bringing your own food or drinks is not permitted.  

Cancellation policy on the customer's side

The following conditions apply to cancellations of boat rentals:

• From the signing of the order confirmation until 2 months before the booked date: 50% of the ship price
• Less than 2 months before the booked date: 70% of the fare
• 10 days before the booked date: 80% of the fare and restaurant costs (excluding drinks)
• 9 days or less before the booked date: 100% of the fare and restaurant costs (excluding drinks)

For your protection and our security, we kindly ask you to communicate any cancellations to us in writing. Otherwise, a cancellation will not be considered delivered.

Subject to change.

Rapperswil, June 2023

Reservations

The only option is the lounge boat (no license required, for 1 to 8 people), which can be reserved from Monday to Sunday for a minimum of 3 hours. The minimum age of the responsible driver is 20 years. During the off-season (April/May and September/October), reservations are possible for a minimum of 2 hours.

During peak season, reservations for pedal boats, motorboats, and rowboats are not possible. However, once you have a small boat, you may remain on the lake as long as you like (until closing time, as indicated on the ticket counter). Each partial half hour will be charged at the end.

Groups

Regular hourly rates apply. Each partial hour will be charged.

Liability

Liability for the rental property rests with the tenant, who must provide us with identification as a deposit. By renting the property, the tenant agrees to our terms and conditions (see below). This will be noted on the receipt provided upon rental.

Terms and Conditions for Boat Rentals